Welcome to HDS, your partner in revolutionizing how goods move, powered by state-of-the-art technology. At HDS, we prioritize carefully selecting, bundling, and quickly transporting a variety of products—whether chilled, frozen, or at room temperature—directly to households, retail outlets, and storage facilities across the country.
In the span of 6 years, HDS has evolved from a humble beginning to a dominant force, managing an impressive tally of 120,000 deliveries every week. Our nationwide, three-tier temperature-controlled logistics solution is designed to be straightforward and economical, covering every corner of the country.
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At HDS, this understanding drives us to deliver with care and precision. We cherish the belief that each parcel we handle is significant, as it holds value to someone, somewhere. This ethos is at the heart of our work ethic.
Right from the outset, we've fostered collaborative relationships that have flourished as we have expanded. The enduring presence of many of our original clients is a testament to our commitment to enduring partnerships and collective advancement.
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We pride ourselves on our DIFOT, we work consistently and diligently with our drivers, ops teams and technology teams to ensure clear communication and ensuring no fail activity. With a home delivery DIFOT of over 99.6% reported on by our clients not us, we are confident we are best in breed.
When you are that confident you can provide live tracking of deliveries and seamless customer feedback all integrated into a single customer dashboard. You know when we fail before we do, that's transparency.
On the very odd occasion we do fail a delivery we have a dedicated 24 hour customer service team who respond to all queries in rapid time, all logged and tracked in each individual order.
Enter your suburb and postcode to get the upcoming delivery schedule.
